Product
FAQS

WHAT IS MY F.C.?

MY F.C. is software that makes managing your football team easy, and participating fun!

WHO IS MY F.C. FOR?

MY F.C. caters to all football stakeholders from coaches to players, to parents and fans.

IS MY F.C. AVAILABLE ON ANDROID?

MY F.C. is coming soon to Android.

LOOKING FOR YOUR TEAM?

Your coach/manager must send you an email invitation through MY F.C. Check if an invite has been sent and then follow the link on the email to join your team.

HOW MUCH DOES MY F.C. COST?

MY F.C. is free!

HOW DO I ADD MY SCHEDULE TO MY GOOGLE OR iCAL?

Look for the Subscribe/Export button under the schedule feature on the MY F.C. app.

AS A PARENT HOW DO I VIEW MY CHILD'S MY F.C. ACCOUNT?

During the sign-up process, we encourage you to use your email address with your child(ren)'s name(s). This means their profile and stats reflect them, but it gives you oversight of all training, games and communications. We are working on an additional users function for profiles.

HAVE YOU THOUGHT ABOUT NEW FEATURES?

We are constantly looking to improve and evolve our product and have some big plans in our product roadmap over the coming months. That being said we want to ensure we are bringing our users the best possible experience and features that they desire so please email us at info@myfc.co if you have feature requests or any ideas around making MY F.C. even better.

HOW DO I ADD MY TEAMS LOGO/BADGE?

Once you have created your team you upload the logo file in the edit team feature. For the best transparent logo's use PNG graphic files.

WHY ARE iPHONE USERS NOT RECEIVING PUSH NOTIFICATIONS?

On your iPhone, choose "settings", "notifications" scroll down to "MY F.C." and tap on "MY F.C.", ensure "notification centre" is on and that "alert style" is on alerts. In a small number of cases, this may not resolve the matter and we will need to reset your phone token. If having followed these steps you aren't getting Push Notifications please write into help@myfc.co quoting the email address/phone number used in your MY F.C. account.

I FORGOT MY PASSWORD, HOW DO I RESET IT?

There is a link on the login screen that you can follow to receive an email for a password reset. You can visit that password reset screen right here.

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